Service Citoyen – Business app

To track the performances of young people participating in the Youth Service, they used to fill out paper forms every month. These forms were then manually transmitted and encoded by the platform’s administration to calculate and pay the allowances due to each young person. In this context, MV Studio organized a series of workshops to thoroughly understand the underlying internal processes, in order to transcribe them into a digital platform that would bypass the manual encoding and management of hundreds of files per month.

Deliver a platform with multiple roles so that each stakeholder can encode, validate, and pay allowances. Tutors thus have a tool to track the performances encoded by volunteers, and the platform administration has a tool centralizing all exchanges and interventions.

The platform contains several features:

• Automatic calculation of allowances and expense reports based on encoding done by the young people
• Personal access via login and password for young people performing their service where they can encode their performances and attach their expense reports
• Personal access via login and password for tutors who supervise these young people, providing them with real-time visibility on the encodings
• Management and downloading of expense reports by the platform administration for tracking their reimbursement
• Validation of allowances and expense reports among the various stakeholders, up to the monthly dossier closure
• Archiving of all supporting documents